sIslam encourages fairness when it comes to returning goods or exchanging them, provided there is no harm or deceit involved. If you are unsatisfied with your purchase or if there is a defect in the product, you have the right to return or exchange it within a reasonable time.

Hadith:

“The buyer and the seller have the option of canceling or affirming the bargain as long as they have not parted, and if they spoke the truth and made clear [the details], then their bargain will be blessed.”

(Sahih Bukhari, Hadith 1933)

3. Conditions for Returns and Exchanges

We accept returns and exchanges under the following conditions:

• Damaged or Defective Items: If the product you received is damaged or defective, please contact us within 7 days of receiving your order. We will provide a full refund or offer an exchange.
• Wrong Items Sent: If you received the wrong item, we will gladly exchange it for the correct one.
• Change of Mind: If you change your mind about your purchase, we offer exchanges or store credit, provided the item is unused, in its original packaging, and returned within 7 days